Communication Failures Journal #1

I don’t understand this Communications question and need help to study.

Students will identify and analyze two workplace communication failures they commit using course concepts. First, identify a course concept, define it, then describe how your experience exemplifies that course concept. Finally, using the literature and course discussions, explain how this failure could have been handled more productively.

( i work in Computer lab in Weber State University we help students to print& giving them lab top for four hours and they have to return they will be charge. Students always having problem whenever we charge them)

Also, feel free to create a scenario. I will upload an example.

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